Fall 2019 Course Syllabus
Course: POFT-1309- Section: 71
Administrative Office Procedures I 		LSCPA Logo Image
Instructor Information
Instructor Patricia Granger
E-mailgrangp@lamarpa.edu
Phone(409) 984-6392
Office
Location:Faculty Office Pavilion - Room: 105
Hours:TR 9:15-9:30 MMED 105
Department
Business and Industrial Technology
Chair:Sheila Guillot
E-mail:guillsr@lamarpa.edu
Phone:(409) 984-6381

If you have a grievance, complaint, or concern about this course that has not been resolved through discussion with the Instructor, please consult the Department Chair.
Course Information
Description Study of current office procedures, duties and responsibilities applicable in an office environment.
Prerequisites None
Learning Outcomes CSLO 1: Identifies all main ideas, supporting details, and vocabulary in reading material; demonstrates a full understanding of the reading (PSLO ALPHA); measured by pre- and post-tests.
CSLO 2: Identify basic skills of an office professional (PSLO 2); measured by application assignment rubric
CSLO 3: Discuss appropriate ethical behavior in the business office (PSLO 2); measured by embedded exam questions
CSLO 4: Demonstrate how to effectively work in a team (PSLO 2); measured by application assignment rubric
CSLO 5: Demonstrate time management techniques (PSLO 3); measured by application assignment rubric
CSLO 6: Demonstrate communication skills (PSLO 3); measured by application assignment rubric
CSLO 7: Apply basic skills of an office professional (PSLO 3); measured by application assignment rubric
CSLO 8: Use word processing and presentation software (PSLO 4); measured by application assignment rubric
CSLO 9: Practice proofreading skills (PSLO 5); measured by application assignment rubric
Core Objectives
Program Student Learning Outcomes PSLO ALPHA: Demonstrates comprehension of content-area reading material
PSLO 1: Demonstrates appropriate professionalism in the administrative workplace environment
PSLO 2: Uses current business administration skills
PSLO 3: Uses current business office software applications
PSLO 4: Proofreads and edits business documents
Textbooks Office Procedures for the 21st Century 8th ed by Sharon Burton and Nelda Shelton, published by Prentice Hall ISBN 9780135063897
Lecture Topics
Outline		 Week 1: Introduction; Chapter 1 Understanding the Changing and Challenging Office; ergonomic assignment
Week 2: Chapter 2 Developing Professional Skills; Chapter 4 Time Management
Week 3: Continue Chapter 4, application assignment
Week 4: Exam over Chapters 1, 2, and 4; Chapter 5 Telecommunications and application exercises
Week 5: Chapter 5 continued, application exercises
Week 6: Chapter 6 Building Communication Skills, application exercises
Week 7: Chapter 7 Processing mail, application assignments
Week 8: Chapter 8 Records Management, application exercises, team filing project
Week 9: Continue Chapter 8
Week 10: Exam over Chapters 5-8; Chapter 9 Banking and Accounting Procedures, application assignment, banking project
Week 11: Chapter 9 continued
Week 12: Chapter 10 Scheduling Appointment and Receiving Visitors, application exercises; Chapter 11 Making Travel Arrangements, application project
Week 13: Continue Chapter 11; Chapter 12 Planning Meetings and Conferences, application project; Chapter 14 Preparing to Meet the Challenges discussions; review
Week 14: continue Chapter 12; exam over Chapter 9-12
Major Assignments
Schedule
Week 1: Introduction; Chapter 1 Understanding the Changing and Challenging Office; ergonomic assignment
Week 2: Chapter 2 Developing Professional Skills; Chapter 4 Time Management
Week 3: Continue Chapter 4, application assignment
Week 4: Exam over Chapters 1, 2, and 4; Chapter 5 Telecommunications and application exercises
Week 5: Chapter 5 continued, application exercises
Week 6: Chapter 6 Building Communication Skills, application exercises
Week 7: Chapter 7 Processing mail, application assignments
Week 8: Chapter 8 Records Management, application exercises, team filing project
Week 9: Continue Chapter 8
Week 10: Exam over Chapters 5-8; Chapter 9 Banking and Accounting Procedures, application assignment, banking project
Week 11: Chapter 9 continued
Week 12: Chapter 10 Scheduling Appointment and Receiving Visitors, application exercises; Chapter 11 Making Travel Arrangements, application project
Week 13: Continue Chapter 11; Chapter 12 Planning Meetings and Conferences, application project; Chapter 14 Preparing to Meet the Challenges discussions; review
Week 14: continue Chapter 12; exam over Chapter 9-12

Schedule is subject to change.
Final Exam Date December 10, 2019 - 8:00 AM   Through  December 10, 2019 - 10:00 AM
Grading Scale  90 - 100=A    80 - 89=B    70 - 79=C     60 - 69=D    Below 59 = F
Determination of
Final Grade		 Assignments/ Quizzes 60%, Exams 40%
Course Policies
Instructor Policies I will not discuss your grades over the phone or by e-mail. If you want to discuss your grades, you must come to my office in person.

Homework assignments will be given each week.

LATE WORK is highly discouraged and will incur a 25 point penalty for every day it is late. Due dates are given and enough time is given to complete all work. NO EXCEPTIONS.

Academic Policies:
Student IDs are required for the first exam. IDs must be visible on your desk before the exam is administered no ID, no exam.
If you miss an exam, your lowest test grade will count twice. If you miss more than one exam, those exams will be given a grade of zero. Students must leave the classroom after exam is finished.
There will be a final exam. All students must take the exam on the scheduled date and time, and failure to do so will result in a 0 on the final exam.

Every student MUST have a copy of the required textbooks by the second week of class. The student will still be responsible for any assignments given. Failure to have a text may result in being dropped from the class.
No emailed work is accepted.

Students are responsible for completing all assigned reading and video viewings.
A failure to follow oral and/or written instructions will result in penalties.

Academic dishonesty will result in a zero on any assignment; a second incidence of academic dishonesty will be handled based on campus policies and procedures with the department chair.


Students should keep a record of their grades/average. Instructor(s) will not average grades for students. Instructors do not drop grades.

Quizzes will be given at the beginning of the class period. Students coming in to class late will not be allowed to take quizzes. A grade of zero will be recorded for the quiz.
Assignments are due at the beginning of each class; student assignment coming in late will be assessed a penalty, even if the student arrives to class late and turns in work.
Students are responsible for completing all assigned homework and for being prepared for each class meeting. This applies even if you were absent for the previous class meeting.

Software Requirements:
If you are in a course that is using a specific software, you MUST have the software available to you either on your home computer or you must use the open lab provided in the Gates Library.
Reliable Internet access is required for all online courses and many traditional courses. Computer failure and lack of internet access are not acceptable excuses for missed assignments, projects, quizzes, or exams. DO NOT wait until the last minute to complete class work or exams.
Attendance Policy Poor attendance is a leading reason for termination from a job in all areas of employment.

With this factor in mind, the instructor monitors student attendance daily.

In addition, attendance on a regular basis is necessary for proper skill development.
Academic Honesty Academic honesty is expected from all students, and dishonesty in any form will not be tolerated. Please consult the LSC-PA policies (Section IX, subsection A, in the Faculty Handbook) for consequences of academic dishonesty.
Facility Policies
  1. No food or tobacco products are allowed in the classroom.

  2. Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

  3. Use of electronic devices is prohibited.
Important Information
ADA Considerations The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the the Office for Disability Services Coordinator, Room 231, in the Madison Monroe Building. The phone number is (409) 984-6241.
MyLamarPA Be sure to check your campus E-mail and Course Homepage using MyLamarPA campus web portal (My.LamarPA.edu). When you've logged in, click the email icon in the upper right-hand corner to check email, or click on the "My Courses" tab to get to your Course Homepage. Click the link to your course and review the information presented. It is important that you check your email and Course Homepage regularly. You can also access your grades, transcripts, and determine who your academic advisor is by using MyLamarPA.
Other No food or tobacco products are allowed in the classroom.

Only students enrolled in the course are allowed in the classroom, except by special instructor permission.

Use of electronic devices is prohibited.
HB 2504 This syllabus is part of LSC-PA's efforts to comply with Texas House Bill 2504.